Q1. Can I have a sample order for lens?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable. But you need to pay for the freight.
Q2. What about the lead time?
A:Sample needs 3-5 days, mass production time needs 1-2 weeks for order quantity more than 50 pieces.
Q3. Do you have any MOQ limit for lens order?
A: Low MOQ, 1pc for sample checking is available.
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS etc., usually takes 3-5 days to arrive. Airline and sea shipping also optional.
Q5. How to proceed an order for lens?
A: Firstly, let us know your requirements or application.
Secondly, we quote according to your requirements or our suggestions.
Thirdly, customer confirms the samples and places deposit for formal order.
Fourthly, we arrange the production.
Q6: Do you offer guarantee for the products?
A: Yes, we offer 1 y ears warranty to our products.
Q7: How to deal with the faulty?
A: Firstly, our products are produced in strict quality control system and the defective rate will be less than 0.2%.
Secondly, during the guarantee period, we will send new lens with new order for small quantity.