Q. what's the actual products I can get?
A: Our products are original hikvision/Dahua, but neutral version, without their logo.
It means original English OEM version, no hikvision/Dahua logo on boot page or on the outer box or on the camera, the package is a neutral box and carton package.
Q. What's ETA time and stock status?
A: With Sales & Support department and US warehouse, we provide most lines of stock products for our customers, so if stock products, the ETA is about 3-5 days, and for products with bulk quantity, the production time is about 2 weeks.
Q. Do you provide warranty for your products?
A: Yes, we promise 2 years warranty for all our products, some products are with 3 years.
Q.What is your method of payment?
A: Pay via T/T, Western Union, Paypal, credit card is welcomed.
Q.What is Minimum Order Quantity?
A: Sample order is welcomed, but the price is based on the actual quantity.
Q: How to ship the goods?
A: For small parcels, we recommend to use the express, such as Fedex, DHL, TNT, UPS etc. For big order, we also have cooperated forwarders to operate sea shipping.
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